AI Teammates: How monday.com Runs Production AI Agents on Amazon Bedrock

monday.com runs AI agents in production at scale on Amazon Bedrock. The system, Sphera, treats agents as teammates with profiles, managers, and performance scores. Architecturally, it uses Amazon SNS, SQS, EKS, RDS, ElastiCache, EFS, and S3, with Amazon Bedrock for model calls. Agents have three inboxes (Slack, monday, GitHub) and use a thin wrapper (monday-agent-sdk) around Claude Agent SDK. State is split: live state in ElastiCache, session memory on EFS, durable records in S3. Key retrofits include: evals before model upgrades, file-based memory (MEMORY.md and diary), remote sandboxes per session, automated PR guardrails (Guardrails), and a shared monday board (CoWORK) for accountability. By late Q1 2026, the bottleneck shifted from code generation to human review, leading to Morphex, the first fully autonomous agent. Morphex merges 19 out of 20 PRs automatically, passing all gates without human intervention. The team is now working on confidence scoring to predict which PRs are safe for autonomous merge.